
Why Choose CBS
CBS is a highly-respected change management firm, laser-focused on helping clients achieve their strategic outcomes.
Extensive Expertise & Market Insight
Extensive Expertise & Market Insight: CBS is comprised of a team of ex big-four consultants and industry experts who specialize in change management. This expertise empowers clients to confidently achieve their goals with maximum efficiency. ‘Our team of industry experts bring hands-on experience and deep market knowledge to help clients achieve their goals’
Exceptional Service & Support
Having led some of the largest and most complex integration and separation projects in the industry, clients can expect dedicated and personalised attention, ensuring their needs are met with professionalism.
Proven Track Record of Innovation & Success
Proven Track Record of Innovation & Success: With a comprehensive approach to digital, technology, regulatory and operational change, CBS has enabled clients to stay ahead in a rapidly evolving industry.
Our Areas of Expertise
Our significant levels of knowledge, skills and experience has proven to be invaluable to our clients. We understand the complexity and challenge of delivering change within fast-moving or highly regulated environments – given the array of IT systems, business processes, customer data and wide range of financial and operational factors to consider.

Change
Management
Business and IT transformation, project and programme management, business change and readiness.

Procurement &
Commercial
Optimal strategies, risk mitigation, successful bidding and collaboration.

Digital Automation
Digital strategies, customer channels, process automation, data and analytics.
Meet the Directors
Kevin Withers
Consulting Director
As a specialist change leader with over 30 years’ experience across the retail and financial services sectors, Kevin has a proven track record of delivering strategic change programmes ranging from digital self-serve and payments to IT systems integration and simplification.
Discuss Your Project
Brief With Us
At CBS Consulting, we specialise in delivering exceptional services tailored to your specific project brief. We are eager to discuss the following with you:
- Project Scope: Share objectives and requirements for a clear understanding.
- Challenges &
Opportunities: Address obstacles and explore potential benefits. - Desired Deliverables: Define project outcomes to align expertise and goals.
- Timeline & Resources: Establish realistic schedule and allocate necessary resources.
- Collaboration &
Communication: Foster open dialogue for successful project delivery. - Budget Considerations: Work within financial framework for cost-effective solutions.

Case Study
Open Banking Payment Services Directive 2 (PSD2)
Tesco Bank
CBS was engaged by Tesco Bank to bring project management knowledge and expertise for delivering a complex digital transformation within compressed timeframes, whilst at all times maintaining the highest levels of governance

Case Study
Credit Card Transition Services
UK Retailer With A Financial Services Arm
Our client sought assistance to migrate its credit card book from a legacy system to a new cloud-based third-party platform while maintaining customer services, payment processing and regulatory compliance.
Our Clients
CBS has led some of the largest and most complex integration and separation programmes across multiple sectors since 2006.




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Testimonials
CBS were key in helping us structure a very complex and challenging project, giving us the necessary expertise to generate momentum.
CBS consistently supplied high quality domain SMEs who purposefully led and / or contributed strongly to some of Tesco Bank's key programmes of the last 5 years
CBS has helped us focus our efforts on
shaping and realising an effective data
governance agenda.
CBS developed valuable scenario plans to
assess options for delivering our strategy
which provided a clear way forward based on
an optimised approach.
CBS consistently supplied high quality
domain SMEs who purposefully led and / or
contributed strongly to some of our key
programmes of the last 5 years - always
behaving with our best interest to the fore.
CBS brought great payments and change
domain experience to bear, with a calm
focus on delivering change smoothly using
strong change discipline fundamentals and a
constructively challenging approach to
addressing issues.”
As an Executive Sponsor I appreciated the
support provided by CBS in delivering an
initiative that was business critical where a
delay on the delivery date was not an option.
CBS played an integral part in the
development of our strategic response to
tough and challenging market conditions.
They always cut through the analytical fog
and drive out what matters.
CBS really helped us to shape and drive key
projects through to delivery.
CBS were key in helping us structure a very
complex and challenging project, giving us
the necessary expertise to generate
momentum.
CBS’s experience, professional approach and
delivery focus, provided us with an
exceptional level of support of the highest
quality.
“At Fiserv Inc I had the pleasure to work with a number of the CBS team as we developed and deployed Agiliti - the SaaS banking platform which was used by banks like Tandem Bank.
The team took the lead on a number of key areas of the programme. For example: design, risk, payments, infrastructure, procurement and PMO.
The CBS colleagues displayed a number of common and critical attributes: industry knowledge, subject matter expertise, teamwork, communication and work ethic. But the attribute which best reflects the CBS individual, team and business is integrity.”
Latest From The Blog

By Shonagh McCarter, Consulting Director, CBS Consulting

